Customer Care
Return & Refund Policy
At Releaf Healing, we want you to be happy with your purchase. Due to the personal-care nature of our topical wellness products, the following return policy applies.
Returns & Exchanges
- For safety and hygiene reasons, opened or used products cannot be returned.
- Unopened, unused products in their original packaging may be eligible for a return or exchange within 14 days of delivery.
- Proof of purchase is required for all returns.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order details and photos, if applicable, so we can help resolve the issue.
Refunds
Approved refunds will be issued to the original payment method when possible. Processing times may vary.
Shipping Costs
Original shipping costs are generally nonrefundable. Return shipping costs are the customer's responsibility unless the return is due to an error on our part or a defective product.
Questions?
Please contact us through our Contact Us page, and we'll be happy to assist you.
Thank you for supporting Releaf Healing and our commitment to naturally grown hemp and botanical wellness.